Each answers a different question.
| Model | Credits | Use it to decide | Fails when |
|---|---|---|---|
| First touch | The send that started the thread | Which lists and triggers to fund | Long cycles with many later touches |
| Last touch | The step before the reply or deal | Which follow-ups to keep | It ignores what opened the door |
| Weighted (40/20/20/20) | Split across first, key and last touches | How to pay people | Touches are not all recorded |
| Time-decay | More credit to recent touches | Long enterprise cycles | Short cycles |
Drag the line. Same quarter, two answers.
On the left: the export-and-VLOOKUP report finance stopped trusting. On the right: the same question answered from one table.
Q3-outbound-A,118,?,?
Q3-outbound-B,74,?,?
partner-referral,—,12,$52,000
webinar-follow-up,31,4,?
= VLOOKUP(deal_id, finance!A:D, 4, FALSE) → #N/A
report_date: 11 days after quarter close
trusted_by_cfo: no
See it done inside the product.
Every card below is a real workflow — not a slide. Click through them, then click inside the screens.
Prospect$18,400
Max Healthcare
- First touchSequence "Quick question" · step 2 · opened twice
- Reply"Yes — send pricing" · triaged Interested in 0.4s · sequence stopped
- Deal created by VeraContact, account and deal drafted from the reply · approved by you
- Next stepProposal call · Tuesday 09:30 · reminder set
Discovery$23,100
Northwind Ltd
- First touchSequence "Quick question" · step 2 · opened twice
- Reply"Yes — send pricing" · triaged Interested in 0.4s · sequence stopped
- Deal created by VeraContact, account and deal drafted from the reply · approved by you
- Next stepProposal call · Tuesday 09:30 · reminder set
Bhatia Logistics
- First touchSequence "Quick question" · step 2 · opened twice
- Reply"Yes — send pricing" · triaged Interested in 0.4s · sequence stopped
- Deal created by VeraContact, account and deal drafted from the reply · approved by you
- Next stepProposal call · Tuesday 09:30 · reminder set
Proposal$47,600
Orbit Studio
- First touchSequence "Quick question" · step 2 · opened twice
- Reply"Yes — send pricing" · triaged Interested in 0.4s · sequence stopped
- Deal created by VeraContact, account and deal drafted from the reply · approved by you
- Next stepProposal call · Tuesday 09:30 · reminder set
Fintech Rail
- First touchSequence "Quick question" · step 2 · opened twice
- Reply"Yes — send pricing" · triaged Interested in 0.4s · sequence stopped
- Deal created by VeraContact, account and deal drafted from the reply · approved by you
- Next stepProposal call · Tuesday 09:30 · reminder set
Negotiation$11,300
Coastal Hotels
- First touchSequence "Quick question" · step 2 · opened twice
- Reply"Yes — send pricing" · triaged Interested in 0.4s · sequence stopped
- Deal created by VeraContact, account and deal drafted from the reply · approved by you
- Next stepProposal call · Tuesday 09:30 · reminder set
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Questions teams ask
Which model should we use?
First touch to fund lists; last touch to keep steps; weighted or time-decay to pay people.
Why lock on paid?
A won deal that never pays is a lost deal with extra steps.
How often is this updated?
Quarterly, and whenever a vendor changes pricing or a law changes. Last review: September 2026.
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