01Reply classification in 0.4 s with a confidence
Reply classification in 0.4 s with a confidence and a source
05Conversation Intelligence
““This person replied but isn’t interested yet” is a conversation, not a step number.”
02Automation ends the moment a human answers
Automation ends the moment a human answers
03Engaged-but-silent contacts get a rewritten step
Engaged-but-silent contacts get a rewritten step, not a repeat
04Threads, forwards and colleague replies are reco
Threads, forwards and colleague replies are recognised
05Every hand-off to a human is logged with context
Every hand-off to a human is logged with context
In the product
Conversation Intelligence, interactive.
Click, drag or type — every control is live.
SV
Sandeep Voghra · Max HealthcareYes — send the ICU module pricing and let's set up 20 minutes next week.
InterestedReply Triage Agent“Yes — send the ICU module pricing and let's set up 20 minutes next week.”
Classified as Interested in 0.4 s.What happened next: Sequence stopped · deal drafted by Vera · reply routed to you
AK
Anita Kapoor · NorthwindNot this quarter, check back in October after our budget resets.
Not nowReply Triage Agent“Not this quarter, check back in October after our budget resets.”
Classified as Not now in 0.4 s.What happened next: Sequence paused · follow-up scheduled 1 Oct · no manual task needed
RM
Rahul Mehta · Bhatia LogisticsI'm not the right person — try our ops head, Priya (cc'd).
ReferralReply Triage Agent“I'm not the right person — try our ops head, Priya (cc'd).”
Classified as Referral in 0.4 s.What happened next: New contact Priya created · original thread linked · sequence restarted to Priya
OO
auto-reply · Coastal HotelsI am out of the office until 14 September with limited email access.
Out of officeReply Triage Agent“I am out of the office until 14 September with limited email access.”
Classified as Out of office in 0.4 s.What happened next: Step delayed until return date · no send burned
JD
J. Dawson · Orbit StudioPlease remove me from this list.
UnsubscribeReply Triage Agent“Please remove me from this list.”
Classified as Unsubscribe in 0.4 s.What happened next: Suppressed across every workspace mailbox in 0.2s
Reply Triage Agent
“Yes — send the ICU module pricing and let's set up 20 minutes next week.”
Classified as Interested in 0.4 s.What happened next: Sequence stopped · deal drafted by Vera · reply routed to you
Guardrail
Where this layer sits in the decision.
Guardrail decision · one message, ten layers
Timing
Deliverability
Personalization
Intent
Pressure
Conflict
Conversation
Outcome
Safety score
Guardrail
…
SENDDELAYCHANGESKIPPAUSESTOPESCALATE
What is conversation intelligence in Quotarider?
Not Day 1 → Day 3 → Day 7. Quotarider understands the conversation: replied but not interested yet → stop automation, hand to a human; engaged twice but silent → change the approach, not another generic bump.
conversation intelligence salesEvery planGoverned
How does it relate to the other layers?
Conversation Intelligence is layer 5 of nine. Each layer scores the same step; the Guardrail Layer reads all nine and issues one verdict — send, delay, change, skip, pause, stop or escalate. No layer, and no user, can bypass the guardrail by raising a sending limit.
9 layers7 verdictsOne brain per person
Questions teams ask
Is conversation intelligence on the free plan?
Yes for the deterministic parts; AI-drafted parts use your own key.
Can I tune it?
Thresholds and windows within admin bounds, and readable automation rules; the guardrail itself cannot be disabled.
Try conversation intelligence on the free plan.
Your own mailboxes; the guardrail included.